Cardholder Inquiries

Have a question about your account? Go to the website listed on the back of your card to check your current balance or transaction history. Or you may contact a Customer Service Representative directly at for a response within 24 hours.

Sales Inquiries

If you are a business looking to implement a prepaid card solution, please contact us at


11820 Kempersprings Drive
Suite 103
Cincinnati, OH 45240
22 W. Washington St.
Suite 1500
Chicago, IL 60602
The iPayU and Spirit Prepaid MasterCards are issued by Center State Bank pursuant to license from MasterCard International Incorporated and can be used wherever Debit MasterCard is accepted. Center State Bank, Member FDIC.